Amoli SoulCraft ("we", "us", "our") operates amolisoulcraft.com. This page explains what personal information we collect when you use our site or place an order, and how we use it.
Information we collect
When you place an order or contact us, we collect your name, phone number, email address (optional), delivery address, and order details. If you pay online, payment is processed by our payment gateway (Razorpay) — we do not store your card or UPI details on our servers.
How we use your information
We use your details to process and deliver your order, communicate with you about your order (including on WhatsApp), respond to enquiries, and improve our products and service. We do not sell your personal information to third parties.
Cookies
Our site uses your browser session to remember your cart and wishlist while you shop. We may use analytics tools to understand how visitors use the site; this data is aggregated and not used to personally identify you.
Data sharing
We share your order and delivery details only with our courier/logistics partners (to deliver your order) and our payment gateway (to process online payments). We do not share your data with advertisers.
Your rights
You can ask us to review, correct, or delete the personal information we hold about you by writing to us at hello@amolisoulcraft.com or messaging us on WhatsApp at +91 87701 11670.
Contact / Grievance Officer
For privacy concerns or complaints, contact our grievance officer at grievance@amolisoulcraft.com.
This policy may be updated from time to time. Please review it periodically.